A Few Things You Might Be Wondering
From custom orders and turnaround times to pickup and care, here are answers to some of the questions we hear most often.
Frequently Asked Questions
1. Do you make custom signs?
Yes! Custom work is a big part of Round Tu-It Signs. Visit our Custom Signs page and tell us what you have in mind, including wording, size, style, colors, and any inspiration photos. We’ll review your request and contact you with questions, ideas, and pricing before anything is made.
2. How does the custom-order process work?
Start by submitting a Custom Sign Request. We’ll review the details, work out the design and price with you, and confirm everything before production begins. Submitting the form is a request for a quote and does not automatically place an order.
3. How long does a custom sign take?
Turnaround depends on the design, materials, current workload, and time of year. We’ll give you an estimated completion time before you approve the order. If you need your sign for a specific date, include that date in your request.
4. Can I choose the wording, colors, and style?
Absolutely. Tell us as much as you can about what you’re picturing. You can choose wording, colors, overall style, and other details, and you can upload inspiration photos with your custom request.
5. Can I send you a logo or photograph to use?
Yes. You can upload reference images and logos through our Custom Sign Request form. If the artwork belongs to a business or organization, you should have permission to use it.
6. Are your signs suitable for outdoor use?
Many of our signs work well in protected outdoor areas such as covered porches and entryways. For the longest life, we recommend protecting handcrafted décor from prolonged direct rain, snow, and extreme weather. Individual product listings will include any specific care recommendations.
7. Do you offer local pickup?
Yes. Local pickup is available for eligible orders in Western Pennsylvania. We’ll provide pickup details once your order is ready.
8. What if I need my order by a certain date?
Tell us your deadline when ordering or submitting a custom request. We’ll let you know whether we can meet it before you commit. Rush requests are never guaranteed until we confirm them with you.
Still Have a Question?
Send us a message and we’ll be happy to help point you in the right direction.